Terms and conditions of use
The purchasers of products and/or services from www.ibosk.com are subject to the following terms and
The term “Purchaser” shall mean the party placing an order, viewing or visiting the site with ibosk and
identified as such in any document attached hereto (“attachment”), this document and all attachments
are hereinafter referred to as “this Agreement”. The terms and conditions set forth in this agreement
shall constitute the entire agreement between ibosk and Purchaser relating to the sale of the products
(“Products”) and/or services (“Services”) described in any attachment, or in a subsequent purchase or
sales order. No conflicting or final terms or conditions which may appear in any order or other
document of Purchaser shall be of any force or effect unless accepted and agreed to in writing in ibosk.
We may change this terms and condition from time to time without notice to any of ibosk's purchases.
Changes will apply to any subsequent orders received. Purchasers are requested to read this terms and
conditions each and every time you buy a product from www.ibosk.com
While ibosk.com strives to provide accurate product and pricing information, pricing or typographical
errors may occur. www.ibosk.com cannot confirm the price of a product until after you order. In the
event that a product is listed at an incorrect price or with incorrect information due to an error in pricing
or product information, ibosk.com shall have the right, at our sole discretion, to refuse or cancel any
orders placed for that product, unless the product has already been dispatched. In the event that an
item is miss-priced, ibosk.com may, at its discretion, either contact you for instructions or cancel your
order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your
offer will not be deemed accepted and ibosk.com will have the right to modify the price of the product
and contact you for further instructions using the e-mail address provided by you during the time of
registration, or cancel the order and notify you of such cancellation. In the event that ibosk.com accepts
your order the same shall be debited to your credit card account and duly notified to you by email that
the payment has been processed. The payment may be processed prior to ibosk.com dispatch of the
product that you have ordered. If we have to cancel the order after we have processed the payment, the
said amount will be reversed back to your credit/debit card account deducting transaction charge of 5%
from the total invoice.
The price under this agreement is the price of the product which includes only local sales tax. The
product's final price may vary based on the quantity, size, weight and place of delivery. Despite our best
efforts, a very small number of the items in our product catalog may be mispriced. If an item's correct
price is higher or lower than our stated price, we will, at our discretion, either contact you for
instructions before shipping or cancel your order and notify you of such cancellation. We take no
responsibility for any material placed on or linked to the site by any person or persons without
Permission for Customers:
As a customer, visitor, guest of www.ibosk.com, you have permission only to view, visit & buy products
and retain a copy of the bills, recieps, invoice for your own personal use.
At any cause purchasers, visitor, guest are not allow to retain a copy of any pages, images, and
download contents, to publish modify scrape or distribute any materials from www.ibosk.com for
Registration with www.ibosk.com
in order to buy any product. Purchasers can use the same registration details for next any number of
purchase from www.ibosk.com.
ibosk.com has the authority to use purchasers contact information for communicating any product
related news, information, advertisement, product launch and to improve its services. Purchasers incase
decline to submit their personal basic information, then www.ibosk.com unfortunately not be in a
position to service you.
ibosk.com charges for delivery which may vary from products to product and ibosk.com makes all effort
to deliver goods within the estimated timescales mentioned in the delivery section, however delays are
occasionally inevitable. www.ibosk.com shall be under no liability for any delay to deliver the products
within the estimated timescales. Purchasers can track their order using courier tracker number which
will be communicated to the purchases once the order is dispatched.
We do not guarantee for any products sold from www.ibosk.com If you have any problem with product
installation or use, purchasers can call or email us at [email protected] and we might be able to help
and guide you to use that product.
Return policy will not be entertained causes by improper installation, maintenance and wrong way of
handling/usage of the products.
Purchasers are requested to know the desired product, read the specification and purchase the product
from www.ibosk.com. Any product shipped from www.ibosk.com is broken, crake, damaged, not
working are eligible for refund policy. If the parcel is delivered in damaged condition like cotton box
torn, smashed or damaged " Purchasers" are strictly not to receive those kind of parcels, and reject the
parcel by informed the parcel outer package is damaged as the reason for not accepting the parcel and
inform us via email or call, if the parcel is accepted/recieved/taken from the courier service person at
damaged condition, then refund policy will not be applicable and ibosk.com will not take any
responsibility for the damage of the product if any.
Products once purchased from www.ibosk.com will never be applicable for refund at any cause
Refund policy will be applicable only if there is going to be any change in the product items,
specifications, color mentioned in www.ibosk.com. However color of any of the product may vary
slighting from the image shown in www.ibosk.com and product sent to the purchasers. However there
wouldn't be a family color change of the product. The product sizes are mentioned in
inches/centimeters/millimeter/feet which will vary product to product. Purchasers are request to read
these details clearly before purchasers the product from www.ibosk.com. Sized mentioned in feet,
centimeter, millimeter and inches are approximated values, there would be a 5% of + or – in the size
from the specification with the original product. No refund or return policy will be entertained if the size
difference is less than 5 % of the original product with the specification against the same. No products
will be applicable for refund or return if the purchased chooses wrong product or incorrect product
which does not fit his/her desired use.
Applying all the above condition, if the product is eligible for refund or return, purchasers should send
an email to [email protected] with the reason for return Cleary mentioned, based on the terms of
refund policy, www.ibosk.com will validate it and approve or deny the refund of product. Purchaser has
to take care of transportation charge for all refund policy applicable product/spare parts. Further refund
is approved from www.ibosk.com, www.ibosk.com will return only the product invoice amount + sale
tax amount + transportation charge amount to the purchaser’s bank account within 15 days from the
date the product delivered back to www.ibosk.com, all communication respect to refund will be
communicated only through email [email protected] Refund policy will be accepted only if all the
materials/accessories/catalog/user manual/original invoice/product box/cables/wires/fittings/spare
fittings alone with product to be send by the purchases to www.ibosk.com
www.ibosk.com can help the purchasers as far as possible, and has therefore a liberal cancellation
How do I cancel an order on www.ibosk.com
If unfortunately you have to cancel an order please do so within before 6:00 PM IST from the order date
and time via email and must give us a call before the product is shipped, in case order made after 6:00
PM IST , purchasers can cancel the order till next day 6:00 PM IST. Product cancel before this specified
cut off time, www.ibosk.com will refund the total invoice amount including delivery charge and
deducting transaction charge of 5 % from the product total invoice and return the balance amount to
the purchaser’s bank account within next 15 days from the order cancelled date.
If cancellation is after the cut off time, the product/s will be eligible only for replacement under the
terms and conditions mention in Replacement Policy section. All the cancellation process and
transaction details should be communicated only in email [email protected] Please note that there
may be certain orders that www.ibosk.com are unable to accept and must cancel. www.ibosk.com
reserves the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations
that may result in your order being canceled include limitations on quantities available for purchase,
inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud
avoidance department. www.ibosk.com may also require additional verifications or information before
accepting any order. www.ibosk.com will contact you if all or any portion of your order is canceled or if
additional information is required to accept your order.
Following products shall not be eligible for return or replacement, via:
Any product that exhibits physical damage to the box or to the product;
Any product that is returned without all original packaging and accessories, including the retail
box,manuals, cables, attachments and all other items originally included with the product at the time of
Any product without a valid, readable, unhampered serial number, including but not limited to products
with missing, damaged, altered, or otherwise unreadable serial number
Damage due to misuse of the product /wrong handling / improper installation
Any consumable item which has been user/installed
Any product that is returned without all original packaging and accessories, user manuals, wires,
attachments, spare items and all other items originally included with the products delivered.
Following items shall not be eligible for replacement from www.ibosk.com
On Aquarium motors, Aquarium tanks, Aquarium filters, Aquarium heaters, Aquarium decorative,
All the above items will not applicable for replacement for the below conditions
Aquarium motor kept inside water before checking whether motor working/running
All Submersible motors used under electric power for more than 5 to 10 seconds for checking before
keeping inside the aquarium
Aquarium tank glass broken/crack and if the tank been filled with water
Aquarium tank motor/light failure at the time of deliver,
Purchaser has to send back the defected parts, www.ibosk.com will only replace the defected items not
the non-defected parts or the whole unit/set/parcel.
Aquarium filter kept inside water before checking whether filter working/running
All Submersible filters used under electric power for more than 5 to 10 seconds for checking before
keeping inside the aquarium
Aquarium heaters kept outside water for checking more than 5 to 10 sec.
Aquarium light fallen accidently into the aquarium.
Any fragile item which is defective and has been used will not be eligible for refund or replacement.
www.ibosk.com do not take responsibility for any products warentee or guarantee
www.ibosk.com will take more care and ship the product without any damage, can happen during
shipping. If your order arrives damaged while shipping or handling, purchasers can replace it subject to
our returns policy. Any product been damaged or broken at the time of delivery, purchasers must send
the damaged product clear picture emailing to [email protected] by ordered number mentioned in
the subject of the email. Purchasers can send back this damaged product to the store address
mentioned in the contact details.
Any goods purchased from www.ibosk.com will be applicable for return or replacement under the
conditions mentioned under Refund / Replacement Policy section, if the defect or the damages been
informed/communicated to www.ibosk.com in email [email protected] with defected part clear
photograph, parcel outer package photo graph & AWB photograph and send to us within 48 hours from
the delivery date and time.
Purchaser has to take care of transportation charge for all replacement policy applicable product/spare
If the parcel is delivered in damaged condition like cotton box torn, smashed or damaged " Purchasers"
are strictly not to receive those kind of parcels, and reject the parcel by informed the parcel outer
package is damaged as the reason for not accepting the parcel and inform us via email or call, if the
parcel is received from the courier service people at damaged condition, then refund policy will not be
applicable and ibosk.com will not take any responsibility for the damage of the product if any.
Any deflects or complaints communicated from the purchaser to www.ibosk.com after 48 hours of
delivery will not be eligible for any return, refund or replacement.
Eligible refund/replacement products should be couriered to www.ibosk.com to
All the return parcels should be packed safely as original packing and send back to our store for refund
or replacement, products or spare parts damaged/broken apart from the photograph you have emailed
us, then www.ibosk.com will either not receive the parcel or change penalty for damage caused..
Incorrect Profile Information:
Purchasers are requested to provide the accurate profile details to communicate and deliver the
product, www.ibosk.com will not take responsibility for not communicating the order status if wrong
email id is provided. Purchasers cannot change the delivery address after placing the order by using any
of the payment method, this change of delivery of the address will not be applicable even in the order
cancellation cut off timings. Since, www.ibosk.com will start the delivery process to the address
mentioned during placing any order by the purchaser. Purchases are requested to give a proper/correct
door no, street address, area name, district, city and all these details should match with the pin code
provided by the purchaser, alone with the state and country mentioned or selected from the
application. In case, purchaser did not find his state or confused to give their delivery address,
www.ibosk.com will be pleased to guide/help you to book the order during the working hours 9:00 AM
to 9:00 PM. If purchaser has given incorrect/wrong delivery address which does not suit with the postal
code, www.ibosk.com will have rights to cancel the order without prior notice to the purchaser. And the
same will be communication to the purchase once the order is cancelled. During the course of faulty
address produced by the purchaser during placing the order, www.ibosk.com will refund the order
invoice amount deducting transaction fee of 5% from the total invoice value including transportation
within 15 working days to the purchaser bank account.
Terms of Payment:
Payment method will be
Online Payment by Credit/Debit Card (Visa, MasterCard, American Express or Discover), Mobile payment
Bank Wire Transfer
Bank Wire Transfer:
Order and shipping process will be started only after bank payment confirmation reviewed and
approved by www.ibosk.com, number of days for delivery should be calculated by the customer after
www.ibosk.com has send payment received confirmation email, not after the order placed date.
www.ibosk.com, provides DISCOUNT COUPONS of the invoice value for “Bank Wire Transfer” payment
mode purchase. These Cash voucher can be used while placing the order from www.ibosk.com. This
cash voucher will be a onetime use only. This gift vouchers will not be applicable for any discount
products from the website www.ibosk.com